Privacy Policy

Effective Date: May 2025

This Privacy Policy explains how The Chef’s Creation Food Company (“we”, “our”, “us”) collects, uses, and protects your personal data.

 

1. Who We Are

The data controller for your personal data is Soldierford Ltd, trading as The Chef’s Creation Food Company, registered in Ireland.

 

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity and contact information (e.g. name, email address, telephone number)

  • Order and delivery details (e.g. billing/shipping address, order history)

  • Payment information (handled securely by our third-party providers)

  • Technical data (e.g. IP address, browser type, device information)

  • Cookies and usage data (see our Cookie Policy for more)

 

3. How We Use Your Personal Data

We use your data for the following purposes:

  • To process and fulfil orders or service requests

  • To respond to customer enquiries or feedback

  • To send service-related communications (e.g. confirmations, updates)

  • To analyse and improve website performance and user experience

  • To comply with legal or regulatory obligations

 

4. Legal Basis for Processing

We rely on the following lawful bases under the General Data Protection Regulation (GDPR):

  • Consent – for marketing and non-essential cookies

  • Performance of a contract – to fulfil your orders or services

  • Legal obligation – for compliance with tax or recordkeeping laws

  • Legitimate interests – to improve our services and respond to enquiries

 

5. Sharing Your Data

We may share your data with:

  • Payment and delivery service providers

  • Website analytics and hosting providers

  • Legal or regulatory authorities, where required

International Transfers:
Some of our service providers (e.g. cloud storage or analytics services) may process personal data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

 

6. Your Data Rights

You have the right to:

  • Request access to your personal data

  • Rectify inaccurate or incomplete data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability (where applicable)

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)

For privacy-related enquiries or to exercise your rights, please contact our Data Protection Lead at:
📧 info@thechefscreation.com

 

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g. for tax, auditing, or legal compliance). Retention periods vary depending on the nature of the data and purpose of processing.

 

8. Cookies and Tracking Technologies

We use cookies to enhance website functionality, analyse visitor traffic, and improve user experience.

Where required, we ask for your consent before placing non-essential cookies through a cookie banner in accordance with the ePrivacy Directive. You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date shown at the top.